Case Study

949 Park Ave condominium

Camelot has been actively managing 949 Park Avenue and will continue to do so for the next decade, ensuring the building’s safety and operational efficiency. In April 2023, an unforeseen incident required immediate action when a 9th-floor window shattered, prompting an emergency response from the FDNY. with the board and residents. We developed house rules, improved in-house staff quality, worked with 32BJ, and integrated resident feedback, resulting in a wellmaintained building that delivers exceptional service.

WINDOW DAMAGE & EMERGENCY RESPONSE

  • Event Date: April 2023- Issue: A window on the 9th floor shattered unexpectedly, raising safety concerns for pedestrians below.
  • Immediate Action: Within a few hours, Camelot secured the area with a sidewalk bridge to prevent further hazards.
  • Engineering Assessment: A professional survey determined that the damage was caused by an external source (such as a BB gun), as all other windows remained intact.
  • Financial Impact: Because the damage resulted from an outside source, the insurance company covered the full replacement cost, saving the building $200,000.

Through proactive management and swift emergency coordination, Camelot minimized disruption and ensured resident safety while securing insurance coverage for the necessary repairs.